viptaka 98 Privacy Policy

This privacy policy applies to the viptaka 98 website and its related services. When you register on our platform, make a deposit, or use any service, you are considered to have accepted the terms of this policy. viptaka 98 treats user privacy as its highest priority and never sells collected information to third parties.

This document works alongside the Terms and Conditions. Reading both documents together will give you a complete understanding of your rights and responsibilities when using viptaka 98's services.

We collect the following types of information during registration at viptaka 98 and during subsequent use of our services:

1.1 Information You Provide Directly

• Full name and date of birth (for age verification purposes)
• Email address and mobile number
• Mobile banking details — bKash, Nagad or Rocket account number (for deposits and withdrawals)
• Password (stored in encrypted form)
• Copy of identity document — as part of KYC verification when required

1.2 Automatically Collected Information

• Device type, operating system and browser version
• IP address and login time
• Time spent on each page of the site
• Transaction records — deposit, withdrawal and betting history

1.3 Cookies and Tracking

viptaka 98 uses cookies to manage sessions and improve site performance. Disabling cookies in your browser settings may limit some features of the site. Cookies never store sensitive financial information.

Collected information is used only for the specific purposes listed below. Your consent will be obtained before using it for any other purpose.

1. Account Creation and Verification: Your information is used to complete the registration process and manage your account.
2. Processing Financial Transactions: Mobile banking details are used to securely process deposits and withdrawals via bKash, Nagad and Rocket.
3. Security and Fraud Prevention: Login information is monitored to detect unusual account activity and prevent unauthorised access.
4. Customer Support: Account information is needed to provide accurate responses to your queries via live chat or email.
5. Age and Identity Verification: Date of birth is verified to restrict access for those under 21 and to comply with our Responsible Gaming policy.
6. Meeting Legal Obligations: Transaction records are kept for a defined period as required by applicable law.
7. Service Improvement: Site usage patterns are analysed to improve game selection and the interface.
8. Communication and Notifications: Your email or mobile number is used to send important account notifications, security alerts, and relevant promotional information.

viptaka 98 has put in place industry-standard technical and organisational measures to protect user information.

3.1 Technical Protection

• All data is transmitted using SSL/TLS encryption.
• Passwords are not stored in readable form — strong hashing algorithms are used.
• Financial data is stored in encrypted databases and regular security audits are carried out.
• Automated alerts are triggered when unusual login activity or transactions are detected.

3.2 Organisational Protection

• Only authorised staff can access user information.
• Staff receive regular data protection training.
• In the event of a data breach, affected users will be notified as quickly as possible.

3.3 Data Retention Period

All information is retained while your account is active. After an account is closed, some information may be kept for a defined period due to legal obligations. Once that period ends, the information is securely deleted.

viptaka 98 never sells user personal information or provides it to unauthorised third parties. However, limited information may be shared in the following specific circumstances:

4.1 Payment Processors

Only transaction-related information is shared with the relevant mobile financial service providers — bKash, Nagad and Rocket — to process transactions. These providers have their own privacy policies.

4.2 Technology Partners

Game software providers — such as Evolution, Pragmatic Play and PG Soft — use limited session data as needed to deliver services on the platform. This information is never provided in a personally identifiable form.

4.3 Legal Authorities

Where a court order or valid directive from a government authority is received under applicable law in Bangladesh, providing the required information becomes mandatory.

4.4 Business Transfer

In the event of a future change in business ownership, users will be notified in advance and given the option to close their account.

Every member registered on the viptaka 98 platform has several fundamental rights regarding their own information.

5.1 Viewing and Correcting Information

You can log in to your account at any time to view your stored information and update it if needed. Changing your email address or mobile number will require completing a re-verification process.

5.2 Opting Out of Promotional Messages

If you do not want to receive promotional emails or notifications, you can opt out from your account settings. However, account security and transaction notifications cannot be turned off — these are an essential part of the service.

5.3 Account Closure Request

You can request permanent account closure at any time through our 24/7 live chat or by email. Once the closure process is complete, all information except what is required under legal obligations will be deleted.

5.4 Data Portability

If you want a copy of your account information, you can send a request by email. After completing verification, we will provide the information in a readable format.

All services on viptaka 98 are for users aged 21 and above only. Registration or account use by any person under this age is strictly prohibited.

• Date of birth is verified at the time of registration, and registrations from users under 21 are rejected.
• If age fraud is suspected, identity document verification is requested and the account may be suspended if necessary.
• No information is knowingly collected from minors. If any such information is found, it is deleted immediately.

To learn more about responsible gaming and age verification, read our Responsible Gaming section.

The following types of cookies are used on the viptaka 98 website:

7.1 Essential Cookies

These cookies are required to maintain login sessions, store security tokens, and ensure the core functionality of the platform. They cannot be disabled, as the site would not work properly without them.

7.2 Performance and Analytics Cookies

Performance cookies are used to analyse which pages receive the most time and where errors occur, in order to improve the site. Data collected from these cookies is used for statistical purposes, not to identify individuals.

7.3 Preference Cookies

Preference cookies are stored to remember your language selection and display preferences. These can be deleted from your browser, but you will need to set your preferences again on your next visit.

The viptaka 98 platform integrates third-party software and services — such as game providers and payment services. These external services have their own privacy policies.

viptaka 98 is responsible only for information collected within its own platform. Once you access a third-party website or service, that provider's policy applies and viptaka 98 has no control over it.

viptaka 98 reserves the right to update this privacy policy when necessary. In the event of changes, the following steps will be taken:

• The "Last Updated" date at the top of this page will be changed.
• For significant changes, a notification will be sent to your registered email address.
• Continued use of the site after any change will be considered acceptance of the new policy.

Reasonable notice will be given before any changes take effect so that users have the opportunity to read the new terms.

If you have any questions, complaints or data-related requests regarding this privacy policy, please contact us. The viptaka 98 customer support team can assist in both Bangla and English.

For general questions, you can visit our FAQ section, where answers to many account and data-related questions can be found.